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What We Build

Production AI in manufacturing, retail, insurance and public safety - vision models on production lines, fraud systems protecting revenue, agentic workflows where they earn their place. Every system described here is running in production.

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Production AI

Models that run on the line, not in a notebook. We build computer vision for steel finishing lines, customs inspection points and police investigations - and the MLOps foundation that keeps those models accurate once the people operating them start correcting them.

Deliverables
Computer vision for in-line defect detection and visual inspection
Detection models deployed to edge devices, on-premise or cloud
Retraining loops built on the corrections operators make
MLOps pipelines: CI/CD for models, model registries, reproducible training
Model monitoring, drift detection and automated retraining
ML platforms on GCP Vertex AI, AWS SageMaker or Azure ML
Taking stalled proofs of concept into production

Agentic AI & Automation

Agents where they earn their place, workflows where they do not. Multi-agent systems with human-in-the-loop controls, proven on a fraud review queue across 12 European markets - and a straight answer when a simpler automation would do the job for less.

Deliverables
Agentic system architecture with vendor-agnostic framework selection
Multi-agent orchestration with human-in-the-loop controls
Workflow-versus-agent assessment before anything is built
Tool-use and function-calling agents, including MCP server integration
Context engineering and prompt architecture for complex workflows
Agent evaluation frameworks and reliability engineering
Voice AI agents for customer service automation

Pricing, Fraud & Risk Analytics

Models that move a number on the P&L. Credit decisions per customer instead of blanket limits, fraud flagged before it costs revenue, claims liability decided consistently, prices set from measured elasticity - each one measured against a figure your finance team already tracks.

Deliverables
Credit scoring and credit limit optimisation per customer
Fraud detection and review-queue prioritisation
Claims liability and risk models for insurers
Price elasticity modelling at product and customer-segment level
Dynamic pricing and margin optimisation with guardrails
Demand forecasting in direct support of pricing decisions
Risk prediction models in healthcare (hypertension, diabetes)

Customer Analytics & Journey Intelligence

Know which customers are worth keeping, what it costs to keep them, and what actually drove the sale. Our attribution approach uses conditional probabilities across all journeys - converted and non-converted - so TV and offline spend get credit alongside the last click.

Deliverables
Data-driven multi-touch attribution, including TV and offline
Cross-media budget optimisation with multivariate time series
Customer Lifetime Value (CLV) prediction and forecasting
Churn prediction and retention targeting
Per-customer price elasticity for churn control
Customer segmentation (value-, need-, behaviour-oriented)
Lead scoring and new-customer potential assessment
Cross-sell and up-sell scoring with purchase timing prediction

AI-Powered Search & Recommendations

Search that finds what the buyer meant, and recommendations that know what they bought last time. For an e-commerce platform we made products from suppliers and third-party sellers findable: embedding models place each one in the right category, and small language models turn supplier and seller text into product pages with structured attributes. For retailers with millions of customers we build next-best-offer engines.

Deliverables
Semantic and vector search (dense, sparse and hybrid retrieval)
Relevance tuning, learning-to-rank and query understanding
Behavioural ranking from click and purchase signals
Recommendation engines (collaborative, content-based, hybrid)
Next-best-offer and next-best-action models across millions of customers
Real-time personalisation for e-commerce and B2B platforms
A/B testing and evaluation frameworks for search and recommendation quality

Fractional AI Leadership

Senior AI leadership for as long as you actually need it, in whatever role fits - the title matters far less than the work. It starts with a strategy that someone then has to deliver: a few advisory days a month to get direction right, or hands-on leadership through a build. You do not need the budget for a full-time executive to start.

Deliverables
AI strategy and roadmap tied to named use cases and owners
Use-case prioritisation by ROI, and build-versus-buy decisions
Board and executive communication
AI team hiring, structure and mentoring
Technology stack evaluation and vendor selection
AI operating model design (central, federated, embedded)
Technical due diligence for investors and acquirers

AI Enablement & EU AI Act Readiness

Build the internal AI capability you cannot hire fast enough, and meet the EU AI Act along the way. Article 4 has required AI literacy from staff who use AI since February 2025 - so we run training, AI Champions and governance as one program, not three. Based on running enablement at scale across 12 European markets.

Deliverables
AI maturity assessment with named skills, gaps and risks
Role-based training for engineers, business users, product managers and executives
AI Champions programs that reach every business unit
Article 4 AI literacy programs with documented evidence
AI inventory and EU AI Act risk classification
AI governance framework, policies and Betriebsrat coordination
Change management for AI rollouts, built around Fachkräftemangel

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